Terms of Use & Centre Policies
1. Introduction
These Terms of Use and Centre Policies ("Terms") apply to the Trinity Aberdeen website and, where applicable, to visitors using Trinity Aberdeen and its facilities. By accessing or using the website, or by visiting the centre premises, you agree to comply with these Terms.
Individual retailers, tenants, concession operators and service providers within Trinity Aberdeen may operate their own terms and conditions for the supply of goods and services. Trinity Aberdeen reserves the right to amend these Terms from time to time; any revised version takes effect once published unless otherwise stated.
2. Website use
You may use this website for lawful, personal and non-commercial purposes only, and must not infringe the rights of others, restrict or inhibit anyone else’s use of the website, or damage the website or its systems. You must not introduce malicious material, attempt unauthorised access, or scrape/harvest content without prior written consent except where permitted by law.
3. Intellectual property
All intellectual property rights in the website and its content are owned by or licensed to Trinity Aberdeen unless otherwise stated. You may view, download and print extracts for personal, non-commercial use only, without modification and with copyright notices intact.
4. Accuracy of information
We take reasonable care to keep information accurate, but store details, opening hours, offers, events and access arrangements may change without notice. Please verify anything important directly with the relevant retailer or a member of the centre management team.
5. Limitation of liability
To the fullest extent permitted by law, Trinity Aberdeen excludes liability for indirect, incidental, consequential or special loss arising from use of the website, except for liability that cannot lawfully be excluded (including death or personal injury caused by negligence, or fraud).
6. Privacy & cookies
Trinity Aberdeen is committed to handling personal data responsibly and in accordance with the UK GDPR and the Data Protection Act 2018. Personal information may be collected where visitors voluntarily provide it — for example through enquiries, sign-ups or competitions. The website may also collect limited technical and usage information through cookies; visitors can manage cookie preferences through their browser settings.
7. Visitor code of conduct
We’re committed to a safe, welcoming and respectful environment for all visitors, occupiers, contractors and staff. Visitors must not engage in threatening, abusive, violent or discriminatory behaviour, damage property, or obstruct entrances and walkways. Leafleting, canvassing, protesting, busking, unauthorised selling or charity collecting may only take place with the prior written consent of centre management.
8. Photography & filming
Casual, personal photography is permitted provided it doesn’t disrupt operations, safety or the privacy of others. Commercial photography, filming, organised shoots and influencer activity require prior written approval from centre management.
9. Environmental commitment
We aim to support sustainable operation of the centre, promoting energy efficiency, waste reduction and responsible procurement with our occupiers, contractors and service partners.
10. Car park terms
Use of our car park is subject to separate Car Park Terms & Conditions, covering tariffs, access controls and enforcement.
11. Third-party links
This website may link to third-party websites or social media platforms for convenience. We don’t control these sites and aren’t responsible for their content, availability or privacy practices.
12. Changes to these terms
We may update these Terms at any time to reflect operational, legal or regulatory changes. The latest version will always be published here.
13. Contact details
Trinity Shopping Centre Aberdeen
155 Union Street
Aberdeen
AB11 6BE
hello@trinityaberdeen.co.uk
01224 580076